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Team Leading

Team Leading Level 2 (Diploma)

 

They must provide leadership in their own area, have responsibility for their team and be able to work using their own initiative and adapt to different situations. Candidates must have excellant organistional skills, motivation, support team members and make improvements to existing practices.

 

Objectives:  

 

- Build up effective working relationships                      

- Encourage innovation within the team

- Resolve customer service poblems

- Allocate and monitor work in the team

- Provide learning opportunities

- Help team members address problems affecting their performance

- Participate in meetings